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Kiosk app — WayFinder (DSII)

A kiosk-oriented wayfinding experience for DSII: help visitors find rooms, amenities, or event locations with minimal training and large-touch UI.

Problem

Building directories and static maps age quickly; visitors still get lost during events or campus peak traffic. A kiosk must be glanceable, forgiving, and work without a keyboard.

Solution

Map or directory-first layout with search, category filters, and step-by-step directions (or simplified path hints). High contrast, large tap targets, and a clear “start over” path reduce frustration.

Impact

  • Cuts time-to-answer for “where is…?” compared to asking staff.
  • Consistent branding on kiosk reinforces venue or institution identity.

Lessons learned

  • Timeout / attract loop prevents a stuck screen from blocking the next user.
  • Offline or degraded mode (cached map tiles, last-known directory) avoids a dead kiosk when Wi‑Fi flakes.
  • Test on real hardware—touch latency and viewing angle differ from laptop dev.

Tech stack

  • UI: responsive web or native kiosk shell (per DSII constraints)
  • Assets: vector maps, icon set, optional floor plans
  • Data: static JSON, CMS export, or lightweight API